CA Shipping Cost Delivery Time
Standard $10.00 up to 4-8 business days
Express   Currently not available
Click & Collect (CA Stores) FREE up to 10 business days

Click & Collect

Order online, collect in store. Just select your nearest store and we’ll deliver for FREE, ready for collection in up to 10 business days. See maps and opening times for our stores.

We’ll email you when your item arrives. Please bring either your order confirmation or proof of ID. Someone else can collect on your behalf but they must have the confirmation email. If you have not collected your order within 10 days, the order will be cancelled and refunded.


Returns & Exchanges

Full price items purchased after November 1st may be returned for an exchange or refund until January 13th 2019. Items must be unworn with tickets attached along with proof of purchase. All refunds will be returned to original payment method. Sale items are exchange only until January 13th 2019.

Not entirely happy with your purchase? Just return it in the condition supplied with your order summary or receipt, within 30 days of receipt. If you’d like a replacement, please include details with your return. There is no shipping charge for replacement items.

There are two quick and easy ways to make a return:

  1. In Store

    Simply visit any of our stores for a quick and easy refund.


  3. By Mail

    Please refer to your return slip included in your original order for the address of your nearest store.

Refund Process

We endeavour to process your returns as quickly as possible but please allow up to 14 days. You will be emailed when the refund has been completed.

Sale Returns Policy

We operate a policy of exchange only within 7 Days on sale items purchased in store. Sale items purchased Staged may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 14 days of parcel delivery.

Swimwear Returns Policy

All swimwear must have the hypo-allergenic liner intact and all tags attached in order for your return to be processed.

Questions? See our Returns FAQ