Security & Privacy


Website Security
Email Address
Unsubscribing from emails and mail
Telephone number
Correspondence with Long Tall Sally

Website Security

At Long Tall Sally the security of your personal details is our utmost concern - that is why we have taken a number of measures to ensure your details are protected.

We use the most up to date security system and it has been verified by the USERTRUST NETWORK, a certificate of authority you can trust for this purpose. We don't keep your details online, our website uses a SSL encrypted secure internet connection to protect your personal and payment details. This means all the details you supply and any responses are encrypted before they are sent over the internet.

To check that you are in a secure area of our website look at the bottom right corner of your browser or alongside the address bar and you will see a closed padlock or an unbroken key.

If you are still not confident shopping via the internet, please call us on the UK freephone 0800 107 8826 or from outside the UK call +44 207 1111 595 to place your order over the phone.

Email & Contact Address

When you register with us you will be asked to select if you would like us to contact you with product and promotions news. If you select this option we will contact you with regards to Long Tall Sally products, promotions and for research purposes.

If you would like to change your preference for communication at any time login in to your account and update your preferences, alternatively please email [email protected] and we will amend your details accordingly.


Unsubscribing from Emails and Post

If you would like to stop receiving emails or catalogues from Long Tall Sally please email [email protected] where we will amend your details accordingly.



Unsubscribing from Third Party Mailings

If you would prefer to not receive mailings from carefully selected companies, please send your name and full address details to Long Tall Sally Ltd. The Lansdowne Building, 2 Lansdowne Road, Croydon, CR9 2ER, UK, alternatively please email [email protected].

Telephone Number

We keep a secure database with all our customers telephone numbers so that we can contact you quickly if there is a query on your order.

Correspondence with Long Tall Sally

We keep a record of any correspondence you send us including email messages as this helps us to track any problems or concerns you may have. We keep a record of your purchases so that we can deal quickly with any issue you may have about your order.

To assist with training and to maintain and improve our customer service we sometimes record incoming telephone calls.


Cookies are small text files that websites can send to your computer. When you visit our website we send you a cookie as it makes the interaction between the user and website faster and easier by allowing us to remember your registration details and make shopping online easier.

For more information, visit our cookie information page.