NEW! FREE UK Standard delivery over £50 + returns

UK Delivery Cost Delivery Time
Standard  £3.95  2-4 busines days
Express £7.95 Next business day for orders placed before 1pm
Click & Collect (UK Stores) FREE  3-5 business days

International Delivery Cost Delivery Time
Standard £15 10 business days

UK express Delivery Exclusions

We are unable to offer next day express delivery to the following areas of the UK:
Aberdeen, BFPO, Channel Islands, Iverness, Isle of Man, Kilmarnock, Northern Ireland, Oban, Orkney, Perth, Scilly Isles, Shetland


Click & Collect

Order online, collect in store. Just select your nearest store and we’ll deliver for FREE, ready for collection in 3-5 days. See maps and opening times for our stores.

We’ll email you when your item arrives. Please bring either your order confirmation or proof of ID. Someone else can collect on your behalf but they must have the confirmation email. If you have not collected your order within 10 days, the order will be cancelled and refunded.


Returns & Exchanges

Full price items purchased after 1st November may be returned for an exchange or refund until 13th January 2019. Items must be unworn with tickets attached along with proof of purchase. All refunds will be returned to original payment method. Sale items are exchange only until 13th January 2019.

Not entirely happy with your purchase? Just return it in the condition supplied with your order summary or receipt, within 30 days of receipt. If you’d like a replacement please include details with your return. There is no delivery charge for replacement items.

The returns address is:

Long Tall Sally 
c/o MIQ Logistics 
Unit B
Dolphin Way
RM19 1NZ


Refund Process

We endeavour to process your returns as quickly as possible but please allow up to 14 days. You will be emailed when the refund has been completed.


Sale Returns Policy

Sale items purchased online may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 30 days of parcel delivery


Swimwear Returns Policy

All swimwear must have the hygiene liner intact and all tags attached in order for your return to be processed.


Questions? See our Delivery & Returns FAQ