Delivery

 


Christmas Delivery Last Order Date    
Standard - 08 December 2019    
 
International Delivery Cost Delivery Time
Standard £15 10 business days

Returns

EXTENDED RETURNS

Full price items purchased after 1st November may be returned for a refund until 12th January 2020. Items must be unworn with tickets attached along with proof of purchase. All refunds will be returned to original payment method.

 

Not entirely happy with your purchase? Just return it in the condition supplied with your order summary for a refund, within 30 days of receipt. If you want to replace or an exchange an item you will need to place a new order and return the item you no longer wish to keep for a refund.

Please obtain proof of posting when returning any item/s back to us.

The returns address is:

Long Tall Sally 
c/o MIQ Logistics 
Unit B
Dolphin Way
Purfleet
Essex
RM19 1NZ

 

Refund Process

We endeavour to process your refund as quickly as possible but please allow up to 14 days. You will be emailed when the refund has been completed.

 

Hosiery Returns Policy

For hygiene purposes and due to the nature of hosiery items, we cannot accept returns once the items have been opened and taken out of their packaging. Hosiery items must be returned in the condition received in an unworn/unused condition. Ladders, snags and rub marks are not defects once the item has been tried on or worn.

 

Sale Returns Policy

Sale items purchased online may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 30 days of parcel delivery.

 

Swimwear Returns Policy

All swimwear must have the hygiene liner intact and all tags attached in order for your return to be processed.

 

Questions? See our Delivery & Returns FAQ