Delivery & Returns
 
DE Delivery Cost Delivery Time
Standard 5,95€ 5-7 business days
Express delivery 7.95€ 2 business days Monday-Thursday for orders placed before 1pm
Express- next day delivery 19.95€ Next business day Monday-Thursday for orders placed before 1pm

Questions? See our Delivery FAQ

Returns & Exchanges

All DE returns are free of charge, via DHL (details included in your parcel)

If you are not entirely satisfied with your purchase simply return the item in the condition supplied with your order summary or receipt, within 14 days of receipt. If you want to replace or an exchange an item you will need to place a new order and return the item you no longer wish to keep for a refund.

Full instructions on how to return will be included with your package.
To make a return:

1. By mail
A DHL return label can be found under this Link

The returns address is:

Long Tall Sally 
c/o MIQ Logistics 
Unit B
Dolphin Way
Purfleet
Essex
RM19 1NZ
UK

Refund Process
We endeavour to process your returns as quickly as possible but please allow up to 14 days. You will be emailed when the refund has been completed.

Sale Returns Policy
We operate a policy of exchange only within 7 Days on sale items purchased in store. Sale items purchased Staged may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 14 days of parcel delivery.

Swimwear Returns Policy
All swimwear must have the hypo-allergenic liner intact and all tags attached in order for your return to be processed.

Questions? See our Returns FAQ